Friday 12 November 2010

More Praise Where Praise Is Due





I am writing this from home so I can't tell you exactly when I first started dealing with David and Amanda Sweeney. Suffice to say it was way back in the 90's when they were very young. They were running a company that specialised in servicing hot drink machines in the London area and wrote to my brother Peter asking if they could be of any assistance. Finding a reliable agent in London had always been difficult but Dave and Amanda sold their company, City Servicing, to us very well and we decided to give them a try. Before long we were not only giving City Servicing all our warranty work in the area but also recommending them to any customers who wanted their Instanta equipment servicing.


We did this because the qualities they offered were everything that we could want from a service company - efficiency, reliability, honesty, sincerity, excellent customer service and fair prices. Dave and Amanda grew their business and took on additional engineers and we were always happy with their services. Earlier this year they decided to change their career directions and decided to move onto pastures new and closed City Servicing but Marion and I will always be grateful to Dave and Amanda, not only for the excellent service they gave Instanta, where they often pulled out all the stops for us and our customers, but also for the help that they gave to us on personal basis having helped our son Paul out several times when he had a problem with the plumbing at his London flat.


They could not have run a business in this way without being the truly genuine couple that they are and whenever we had a major London exhibition we always enjoyed the evenings spent in their company far more than the evening spent at any of the official social events. So thank you Dave and Amanda. We wish you both a very happy and successful future.




And if you are a regular reader of this blog you will know that I am a big fan of YouTube and other viral videos. People often ask how I find the time to discover the videos that I have added to the blog over the past few years. So hats off again to Unruly Media who send me details of the most popular videos every week and save me loads of time trying to find them all myself. Viral marketing is an important selling tool and will continue to grow and will play a huge role in company marketing in the future and I hope that Instanta will one day use it. In the meantime we can just enjoy the videos on a personal basis and wish Unruly all the very best.


And on that note I will close today with not one but two excellent videos that they sent to me.


This one's for our son Paul who loves American Football. What a clever play. I wonder if it will ever be repeated.





And this one's for me. I adore kids and I LOVE Bob Marley.

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