Showing posts with label harry brown. Show all posts
Showing posts with label harry brown. Show all posts

Thursday, 19 November 2009

**** BT's Indian Call Centre



You know what it's like. Your wireless broadband goes down and you are left panicking. For someone like me it's as if the intravenous drip has been yanked from my body and my wonderful world of eBay, Betfair, Authonomy and YouTube - my lifeblood - is slowly trickling away. So what do you do? Reboot the router. Reboot the laptop. Fiddle with everything for two blinkin hours and get absolutely nowhere. Seek discussion boards on the land line connection. Try their remedies and dig yourself deeper into a mess. Finally, in a last desperate measure you pick up the phone and dial BT's helpline. And who are you phoning? Someone in flippin Mumbai. And what's he going to do to help? Well er..... Five minutes later my wireless is up and running. I've had a very nice chat about the weather in India this week and my lifeblood has returned to my veins. So **** BT's Indian call centre. Four star service. Speedy answering, polite and knowledgeable technicians. I think I might try putting an Instanta service line out there. (Mind you Max is irreplaceable)



We went to see Harry Brown last night. It was quite good in a bit of an over the top sort of way. Michael Caine plays a Charles Bronson type vigilante figure in a dystopian vision of life on a London council estate. It's a bit simplistic in its messages but Michael is very good and the film has pretty good pace.There's quite a lot of hoodies around here. Perhaps I should take a leaf out of Harry's book and get myself a gun.



Our cinema has been fitted out with a few rows of fancy new seats. You can sit in these for a premium of £1.50. Now I think that Vue have got that price completely wrong. Who is going to sit in the fancy seats for £1.50. If they were charging £10 a seat then you would be talking. All the flash people would be clamouring to show off to the rest of the audience that they were considerably richer than everyone else. £1.50 doesn't quite cut it. Marion and I tried out the test seats in the foyer. Our verdict? Not as comfy as the cheap seats. It was quite funny watching the ushers trying to enforce the new seating which resulted in what looked like an impromptu game of musical chairs being carried out in the auditorium as all the cheap ticket holders took their rightful places in the plebs' area.




Gavin has just booked our trip to the local Ten Pin Bowl next week. We go once or twice a year and usually have a very good evening. Numbers are down a bit this time. Last year we had 28 players but several of last time's players can't make it. I suppose that will save me and Marion a few pounds but we will miss regular star players Craig Peach and Darren Rodwell who usually put in pretty impressive scores.

The Bowl is right alongside the pier. If we get chance we'll have a got at this when we finish (if the tide is in).

Wednesday, 18 November 2009

Another Late Blog


With only Lee and Max in the office this week, we have been rushed off our feet. Which is not a bad thing especially as every call and fax seems to be yet another order (don't tell Peter and Nick, we'll never hear the end of it). So that means that unimportant things like blogging have to take a back seat while the customers take priority. Anyway I've managed to find a few minutes before we go to our regular (not so regular recently) trip to the cinema for Orange Wednesday. This week its Harry Smith or something with Michael Caine. Better look it up. It's Harry Brown. Sounds a bit like Gran Torino with Michael playing the Clint role and London replacing Detroit. At least there were a few films to choose from this week.





Things are starting to move with plans for son Paul's marriage to Josephine moving apace. They are getting married on 13th Feb and the venue has now been booked, the menu has been chosen and in a few days they are planning to post out the invites. I think they've booked a photographer and some musicians too. So that's about it then.We're looking forward to it.



I got the latest draft of the new brochure from Jen at Workhouse today. It's all looking good. I'll take another day off work next week and work on it at home. It's the best place to do it. I get so much more done. We are well on target to launch the new brochure at Hotelympia next year.I'm going to write a newsletter soon to announce our new products and prices for 2010.



I popped out to the local auction house again at lunchtime today. This month there are hundreds of lots but not a lot worth bidding on. I managed to find just one item of interest in hundreds of lots. Better luck next month perhaps.

I'll finish with a viral that is a blatant plug for the tour by a group called Kasabian. I've never heard of them but it's an interesting video take on Guitar hero. Don't know who the footballers are - Kasabian I guess. What's the point? No idea but it will waste 2 minutes of your life.