Mr 98.8%

It's a sad day for us all at Instanta as our cleaner David Boutle reports his second negative feedback on eBay. Never in the history of eBay has one man bent over backwards so much to help his customers and what does he get by way of thanks? "A fait échouer la vente sans même me prévenir." Like David, we've no idea what the buyer meant but we are sure that it wasn't justified. Never mind David, with the new eBay system it will be gone in 12 months and you'll be back to being Mr 100%, the position you rightly deserve.



I got an email from sales director Nick (left above). It was a report on something called the Darwin Awards. These are a lists of people doing stupid things and the name is derived from those who are least evolved. This one is my favorite as it relates to the catering industry

The chef at a hotel in Switzerland lost a finger in a meat cutting machine and after a little shopping around, submitted a claim to his insurance company. The company, expecting negligence, sent out one of its men to have a look for himself. He tried the machine and he too lost a finger. The chef's claim was approved.

Many more like it can be found here.



Special mention in dispatches to Lee Moore.Lee has only been in the office for a few months after moving in here from the factory floor. He found himself thrown into the deep end this week as Craig (who normally handles the sales order processing) is on holiday. A holiday that coincided with a rush of over two hundred boilers being ordered in just a couple of days. Well done Lee for rising to the challenge.



Thanks to the vagaries of Sky Sports, Liverpool's match against Man City this weekend is being played at 12.45. Whatever happened to the days of 3pm kick offs? One good thing is that I'm going to take Marion with me and leave her to do some shopping in Liverpool while the match is on and then we can meet up for some tapas in La Vina later. So what am I moaning about? I don't know it's just obligatory to moan about Sky. Mind you I shouldn't moan as son Paul works in TV and just got some very good news from Sky so, here's to Sky. You're wonderful really.

And how this for a tenuous link to end the week? Speaking of sky.