You can please some of the people all the time, all the people some of the time, but you can't please all the people all the time

I write this heading after a long discussion with our sales department this morning. It seems that some of our dealer customers are selling our boilers at prices that other of our dealer customers don't like. We don't like them not liking it and would like it if everyone liked what everyone else was doing but it's not like that is it and we we would like to try and get everyone liking everything that we do - like. In the meantime our own take on it follows


Meanwhile our disingenuous competition continues. You will remember that I asked who was the first team that I saw Liverpool play way back in the 60's. Two incorrect entries have been submitted to date so you can rule out Manchester United and Wolverhampton Wanderers. To enter, place an order by FAX or email and tell us the name of a team. First to get it right wins £20 off the order.

Orders and enquiries for our super new push button DB2000 boilers are flooding in and we are finally in production. Sadly the credit crunch (IT'S NOT A RECESSION) hit someone down the supply chain which resulted in a supplier's supplier going bust and delaying the arrival of some vital components. An alternative supplier was sourced by our supplier and things are now moving quickly. Apologies if you have been kept waiting. You know that it's not like us.

You just can't get the staff nowadays.

Asking me to lend a hand checking paperwork the other day resulted in an unfortunate customer getting the wrong boiler. I will probably never hear the end of it so I am sitting here wearing my dunce's cap for the rest of the day. You should leave me doing what I know best
I am not the only eBayer at Instanta and fellow eBayer Dave B has some great anecdotes. This week he sold a beautiful old wooden box which he had picked up for peanuts. The great selling point to the box was the ultra rare locks. The box came complete with two keys and generated a huge interest before selling at a fine profit. Dave was delighted and started to pack the box for the seller. Where would be a safe place to pack the keys? In the box of course. Clunk click you can guess the rest.